Learning Center / Choosing a company
Why don’t we recommend juggling multiple lawn vendors?
Because no one can be accountable for the total result. When something goes wrong it is hard to troubleshoot, and it turns into each vendor blaming the other. One company that times all the work means less work for you and a better lawn.
- By David Obeid, founder
- Reviewed
- 5 min read
The short answer
What is wrong with using a different company for each job?
Nobody owns the whole lawn. The mowing company is responsible for the cut, the treatment company for the applications and the landscaper for the beds. The result you actually care about, a healthy, good-looking property, belongs to no one.
That works fine until something goes wrong. Then you become the general contractor: figuring out who caused it, calling each company and trying to get them to agree. We'd rather take that job off your plate entirely.
When things go wrong
Why is it hard to fix problems with multiple vendors?
Because every vendor can point at another one. Say brown patches show up in July. The mowing company says the fertilizer burned it. The treatment company says the mower scalped it. The landscaper says it's the sprinklers. Each answer might even be partly right, and you're stuck in the middle.
With one company, there's no one else to blame. We look at the whole picture, figure out the cause and fix it. If something we did isn't right, tell us within 24 hours and we'll fix the item in question at no charge.
Timing
Why does it matter who times the work?
Because lawn work only pays off when each step sets up the next one, and separate vendors don't plan around each other. A few examples of what can go wrong when nobody is coordinating:
Crabgrass preventer stops grass seed from sprouting too, so a spring seeding and a spring preventer from two different companies can cancel each other out. Fall leaves left sitting on new grass smother the seedlings you just paid for.
When one company does all of it, we time the work so each service sets up the next: feeding, aeration and overseeding, mowing and leaf cleanup on one schedule. Here is what that looks like across a year.
One company
What changes when one company handles everything?
-
One call when something is wrong
You call one number and a real person answers. No figuring out whose problem it is first.
-
One schedule
Mowing, lawn care, bed maintenance and leaf cleanup are planned together, so nothing undoes something else.
-
Specialists who work as one team
We run service-specific crews for mowing, lawn care and landscape maintenance, and cross-train them so the work stays consistent.
-
Crews that know your yard
We route the same crews to the same properties whenever we can.
-
One way to pay
One card on file, charged within 24 hours of each completed service, instead of a stack of invoices from different companies.
Honest by default
Is one company right for you?
One company is usually a better fit if you:
- Want one accountable company for the whole result
- Don't want to coordinate schedules between vendors
- Want the work timed so each service helps the next
It may not matter much if you:
- Only need one service, like mowing
- Enjoy managing your own vendors and schedule
That's a perfectly fair choice. Any of our services can be booked on its own.
Related questions
What people also ask
Can I hire you for just one service?
Yes. Any service can be booked on its own, including weekly mowing, fertilization and weed control, aeration and overseeding and landscape maintenance. We'll recommend a plan only if it actually saves you money or hassle.
What if I already have a landscaper I like?
Keep them. We can handle just the lawn. We'd only suggest bringing it all under one company if you're running into the problems in this article.
Will I get the same crew every time?
Usually, yes. We route the same crews to the same properties so they get to know your yard. Weather delays, time off and busy weeks mean a different crew may sometimes cover your service.
What does it cost to have everything handled?
Plans start at $279 a month for Backsaver, $379 for Timesaver and $579 for Lifesaver, for lots up to 5,500 sq ft. Each plan includes everything in the one before it, and there are no long-term contracts.
Keep reading
More from the Learning Center
- How do you choose a lawn care company? The questions worth asking any company before you sign up, including us, and how we answer each one. Choosing a company · 6 min read
- What should you expect in your first season with us? From the first quote to the first bill: how scheduling, visits, payment and fixing problems actually work. Choosing a company · 5 min read
- What should you do for your lawn each season in Northern Virginia? A season-by-season lawn calendar for tall fescue: what happens in winter, spring, summer and fall, and which season matters most. Timing and seasons · 6 min read
Have a question we didn’t answer?
Ask us. A real person on our team will answer, and if other homeowners are asking it too, we’ll answer it here.