Terms of service

These Terms of Service govern your use of the website located at https://potomaclawn.com/ and any related services provided by Potomac Lawn (“Company,” “we,” “our,” or “us”).

By accessing this website, you agree to abide by these Terms of Service and to comply with all applicable federal, state, and local laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or engaging our services.

We reserve the right to review and amend these Terms of Service at our sole discretion. Any changes will take effect immediately upon publication on this page.

These Terms of Service were last updated on October 15, 2026.

Contents

• Scope of Services
• Estimates and Pricing
• Limitations of Website Use
• Intellectual Property
• Service Limitations and Liability
• Accuracy of Information
• Third-Party Links
• Payment Terms
• Right to Refuse or Terminate Service
• Force Majeure
• Severability
• Governing Law
• Residential Service Terms

1. Scope of Services

Potomac Lawn provides landscaping, lawn maintenance, seasonal services, snow and ice management, and related property maintenance services.

All services are subject to:

• Written proposals or service agreements
• Approved estimates
• Service schedules
• Weather conditions
• Site accessibility and safety conditions

Nothing on this website constitutes a binding offer. Services are only confirmed upon written agreement or acceptance of a formal estimate.

1.1 Client Communication Requirements

To ensure efficient service delivery and effective coordination, the Client is required to maintain at least one valid, active method of communication at all times. This must include a valid email address and a functional, text-message-enabled cell phone number or a reliable home telephone line. The Client agrees to provide updated contact information promptly and acknowledges that Potomac Lawn may rely on these channels for scheduling, service notifications, and operational updates.

2. Estimates and Pricing

All estimates are based on visible site conditions at the time of inspection. If site conditions differ from those originally observed (including but not limited to hidden obstacles, excessive debris, grading issues, or unsafe conditions), pricing may be adjusted accordingly.

Snow and ice management services are subject to service minimums, hourly rates, equipment rates, and weather-based operational decisions as outlined in individual service agreements.

We reserve the right to determine the appropriate method of service delivery to ensure quality results and operational efficiency.

3. Limitations of Website Use

By using this website, you agree that you will not:

• Modify, copy, distribute, decompile, or reverse engineer any website content
• Remove copyright or proprietary notices
• Use the website in a way that disrupts or interferes with its operation
• Upload or transmit unlawful, fraudulent, harassing, or harmful content
• Attempt to gain unauthorized access to our systems
• Use the website for spam, data harvesting, or unauthorized advertising
• Violate any applicable laws or regulations

4. Intellectual Property

All content on this website, including text, logos, designs, graphics, photos, and branding, is owned by or licensed to Potomac Lawn and protected by applicable intellectual property laws.

You may view and download materials for personal, non-commercial use only. No ownership rights are transferred.

5. Service Limitations and Liability

All services are performed using commercially reasonable care and professional standards.

To the maximum extent permitted by law:

• Potomac Lawn provides this website and its materials on an “as is” basis.
• We disclaim all warranties, express or implied, including fitness for a particular purpose.
• We are not liable for indirect, incidental, or consequential damages, including but not limited to loss of profits, business interruption, or property damage beyond our direct control.

In snow and ice management services, the Client acknowledges:

• Snow and ice conditions are weather-dependent and continuously evolving.
• Slippery conditions may persist even after service.
• Complete elimination of all slip hazards cannot be guaranteed.

Our liability, if any, shall be limited to the amount paid for the specific service giving rise to the claim.

5.1. Snow & Ice Management Liability Disclaimer

Potomac Lawn provides snow and ice management services using commercially reasonable methods, industry-standard equipment, and professional judgment based on weather conditions and site accessibility.

By engaging our snow and ice management services, the Client acknowledges and agrees:

5.1.1. No Guarantee of Completely Slip-Free Conditions

Snow and ice conditions are weather-dependent and continuously evolving. While we strive to reduce hazards, Potomac Lawn does not guarantee completely snow-free, ice-free, or slip-free conditions at any time.

5.1.2. Ongoing Weather Conditions

Refreezing, drifting snow, freezing rain, sleet, black ice, and other hazardous conditions may occur after service completion. Additional service visits may be required and will be billed according to the service agreement.

5.1.3. Client Monitoring Responsibility

The Client is responsible for monitoring site conditions and notifying Potomac Lawn if additional services are required outside of scheduled service parameters.

5.1.4. Limitation of Liability

To the fullest extent permitted by law, Potomac Lawn shall not be liable for:

• Slip-and-fall incidents
• Weather-related damages
• Refreezing conditions
• Natural accumulations beyond our reasonable control

Liability, if any, shall be limited to the amount paid for the specific service giving rise to the claim.

6. Accuracy of Information

The information on this website is for general informational purposes only. While we strive for accuracy, we do not guarantee the completeness, reliability, or timeliness of the information presented.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any linked site. Use of third-party websites is at your own risk.

8. Payment Terms

Payment terms are outlined in individual service agreements or invoices. Failure to remit payment in accordance with agreed terms may result in:

• Late fees
• Suspension of services
• Collection actions

Returned checks or disputed payments may incur additional administrative fees.

9. Right to Refuse or Terminate Service

We reserve the right to suspend or terminate services at our discretion if:

• Payment obligations are not met
• Site conditions are unsafe
• The Client breaches contractual terms
• Access to the property is restricted

10. Force Majeure

Potomac Lawn shall not be held liable for delays or failure to perform services due to events beyond our reasonable control, including but not limited to:

• Severe weather conditions
• Natural disasters
• Equipment failure beyond reasonable maintenance
• Government actions or restrictions

11. Severability

If any provision of these Terms of Service is deemed unenforceable or invalid, the remaining provisions shall remain in full force and effect.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Commonwealth of Virginia. You agree to submit to the exclusive jurisdiction of the courts located in Virginia for any disputes arising under these Terms.

13. Residential Service Terms

These terms appear on every Potomac Lawn estimate and apply to the services you accept.

13.1 Estimates

• Estimates are valid up to 14 days from estimate date
• All services require a credit card on file to schedule
• All services are “pay as you go”.
• Services can be signed up for at any time and will start with the visit that falls within that timeframe
• If you are interested in additional services outside the scope of this proposal please reach out to our office and we will schedule an additional service.
• Some services will continue from season to season unless paused or canceled.

13.2 Our 100% Satisfaction Guarantee

Aside from landscaping, one thing we do well is stand behind our work. We want you to be so happy you hired us that you want to recommend us to your friends and neighbors. If our work is not 100% up to your standards we will fix the item in question immediately at no charge. Your complete satisfaction is of utmost importance to us.

13.3 Scheduling

As soon as your credit card information is on file we will place your service on our schedule and you will be notified 24 hours before service. Please remember that weather can have a direct impact on our scheduling. If we miss your service due to weather, we will make it up as soon as possible.

13.4 Payment Schedule

All services are pay as you go. A credit card is required to be on file with our protected PCI compliant processing system upon scheduling your services. Your credit card will be automatically charged within 24 hours of job completion. Shortly after approving your estimate electronically, you will receive a credit card authorization form that will save your credit card on file with us. For your protection, only the last four digits of your card number will be visible to us. Late and/or overdue payments are subject to a 5% late fee per month outstanding.

13.5 Warranty

There is no warranty or guarantee on perishable products such as: flowers, sod, grass seed etc.

13.6 Service Skips & Cancellations

Potomac Lawn reserves space on the schedule at the time of booking, therefore all service skips are subject to be charged full price. All service cancellations must be made by phone to (703) 533-5296. Service restarts after cancellations are subject to start up fee and/or re-estimation or billed at an hourly rate of $87 per man hour when service is started again.

13.7 Pricing and Scope Changes

Prices are subject to change based on unforeseen price increases from vendors, economical inflation circumstances, or any other cases outside our control. Services that take additional time due to yard neglect, overgrowth, or factors outside the scope of work will be charged at an hourly rate of $87 per man hour. Service times will be analyzed using real time data to properly account for any changes. Client will always be notified upon any change in scope of work or pricing. If any changes are made to this estimate they must take place under a signed and accepted work order.

13.8 Service Issues

Due to the elements and rapid changes in weather, any service issues or concerns requests must be made within 24 hours of job completion. Due to the nature of the industry and rapid growth of vegetation in our region, estimates over 14 days old are subject to re-estimation.

13.9 Photographs

Client grants Potomac Lawn Professionals the use of any photographs taken of property, or employees performing work on property to be used for record keeping purposes and/ or media and marketing purposes.

13.10 Text Messages and Email

I understand that Potomac Lawn Professionals may send occasional text messages and/or emails for appointment reminders and promotions. By providing your number you consent to receive messages from this company, to opt-out reply STOP at any moment. Msg & Data rates may apply.